This page provides links to telehealth publications, research and other resources. References and resources shared in the members forum will be added to this page, with appropriate permission.
Please contact us if you have any suggestions regarding useful resources or references.
Department of Health and Human Services (Victoria)
Department of Health and Human Services, Victorian Government. (2017). Statewide design, service and infrastructure plan for Victoria’s health system 2017-2037.
Department of Health and Human Services, Victorian Government. (2016). Health 2040: Advancing health, access and care.
Department of Health and Human Services, Victorian Government. (2015). Critical Success Factors: How to establish a successful telehealth service.
DLA Piper. (2015) Medico-legal aspects of telehealth services for Victorian public health services.
Strategy and policy
Australian Government – Australian Digital Health Agency. (2017). Australia’s National Digital health Strategy. Retrieved from https://www.digitalhealth.gov.au/about-the-agency/publications/australias-national-digital-health-strategy
Bywood P, Raven M, Butler C. (2013). Telehealth in primary health care settings within Australia and internationally. PHCRIS Policy Issue Review. Adelaide: Primary Health Care Research & Information
Productivity Commission. (2017). Shifting the Dial: 5 Year Productivity Review. (Report No. 84), Canberra
International Organization for Standardization (ISO) (2014) ISO/TS 13131 Technical Specification. Health informatics – Telehealth services – Quality planning guidelines.
Standards Australia (SA) (2017) SA HB 163:2017 Digital Hospitals Handbook.
General telehealth resources
Australian Nursing Federation. (2013). Telehealth Standards: Registered Nurses.
Edirippulige, S., Armfield, N.,R., Greenup, P., & Bryett, A. (2016). Telehealth coordinators in hospital based telehealth services: Who are they and what do they do? Journal of Telemedicine and Telecare. 22(8): 447-452. doi: 10.1177/1357633X16671241
Medical Board of Australia. (2012). Guidelines for technology – based patient consultations.
NSW Agency for Clinical Innovation. (2015). Guidelines for the use of Telehealth for Clinical and Non Clinical Settings in NSW.
NSW Ministry of Health. (2016). NSW Health – Telehealth framework and Implementation Strategy 2016 – 2021.
Wade, V. (2014) How to make Telehealth Work: Defining Telehealth Processes & Procedures.
Enablers & barriers to telehealth
Bradford, N.K.,Caffery, L.J., & Smith, A.C. (2016). Telehealth services in rural and remote Australia: a systematic review of models of care and factors influencing success and sustainability. Rural and Remote Health, 16: 3808.
Coiera, E. (2013). Why e-health is so hard. The Medical Journal Of Australia, 198(4), 178-179. doi: 10.5694/mja13.10101
Jury, S. C., & Kornberg, A.J. (2016) Integrating telehealth in to ‘business as usual’: Is it really possible?
Journal of Telemedicine and Telecare, 22
(8), 499-503. doi: 10.1177/1357633X16675802
Kruse, C. S. et al. (2018). Evaluating barriers to adopting telemedicine worldwide: A systematic review. Journal of Telemedicine and Telecare, 24(1): 4–12. DOI: 10.1177/1357633X16674087
Moffatt, J. J., & Eley, D.S. (2011). Barriers to the up-take of telemedicine in Australia – a view from providers. Rural and Remote Health, 11: 1581.
Wade, V. A., Eliott, J.A., & Hiller, J.E. (2014). Clinical Acceptance is the Key Factor for Sustainable Telehealth Services. Qualitative Health Research, 24(5), 682-694. doi:10.1177/1049732314528809
Wade, V. A., Taylor, A.D., Kidd, M.R., & Carati, C. (2016). Transitioning a home telehealth project into a sustainable, large-scale service: a qualitative study. BMC Health Services Research, 16:183. doi: 10.1186/s12913-016-1436-0
Yellowlees, P. M. (2005). Successfully developing a telemedicine system. Journal of Telemedicine and Telecare, 11: 331–335
AlDossary, S., Martin-Khan, M., Bradford, N.K., & Smith, A.C. (2017). A systematic review of the methodologies used to evaluate telemedicine service initiatives in hospital facilities. International Journal of Medical Informatics. 97, 171–194. doi: http://dx.doi.org/10.1016/j.ijmedinf.2016.10.012
Caffery, L. J., Martin-Khan, M., & Wade, V. (2017). Mixed methods for telehealth research. Journal of Telemedicine and Telecare, 23(9), 764-769. doi: 10.1177/1357633X16665684
Clemensen, J., Rothmann, M.J., Smith, A.C., Caffery, L. J., & Danbjorg, D.B. (2017). Participatory design methods in telemedicine research. Journal of Telemedicine and Telecare, 23(9), 780-785. doi: 10.1177/1357633X16686747
Coly, A., & Parry, G. (2017). Evaluating Complex Health Interventions: A Guide to Rigorous Research Designs. Academy Health.
Fatehi, F., Smith, A.C., Maedder, A., Wade, V., & Gray, L. C. (2016). How to formulate research questions and design studies for telehealth assessment and evaluation. Journal of Telemedicine and Telecare, 23(9), 759-763. doi: 10.1177/1357633X16673274
Institute for Broadband-enabled Society. (2013). A Unified Approach for the evaluation of Telehealth Implementations in Australia.
Kidholm, K., Clemensen, J., Caffery, L. J., & Smith, A.C. (2017). The Model for assessment of Telemedicine (MAST): A scoping review of empirical studies. Journal of Telemedicine and Telecare, 23(9), 803-813. doi: 10.1177/1357633X17721815
Kidholm, K., Ekeland, A.G, Jensen, L.K., Rasmussen, J., Pedersen, C.D., Bowes, A., … Bech, B. (2012). A Model For Assessment of Telemedicine Applications: MAST. International Journal of Technology Assessment in Health Care, 28(1), 44–51. doi: 10.1017/S0266462311000638
Langbecker, D., Caffery, L., Gillespie, N., & Smith, A. (2017). Using survey methods in telehealth research: A practical guide. Journal of Telemedicine and Telecare, 23(9), 792-796. doi: 10.1177/1357633X17721814
Russel, T.G., Martin-Khan, M., Khan, A., & Wade, V. (2017). Method-comparison studies in telehealth: Study design and analysis considerations. Journal of Telemedicine and Telecare, 23(9), 797-802. doi: 10.1177/1357633X17727772
Snoswell, C., Smith, A.C., Scuffham, P.A., & Whitty, J.A. (2017). Economic evaluation strategies in telehealth: obtaining a more holistic valuation of telehealth interventions. Journal of Telemedicine and Telecare, 23(9), 770-779. doi: 10.1177/1357633X17721814
Wade, V., Gray, L., & Carati, C. (2017). Theoretical frameworks in telemedicine research. Journal of Telemedicine and Telecare, 23(1), 181-187. doi: 10.1177/1357633X15626650
Wade, V., & Smith, A.C. (2017). Research methods and methodology in telemedicine. Journal of Telemedicine and Telecare, 23(9), 757-758. doi:10.1177/1357633X17733088
Project management and Quality & service improvement resources
IDEO.org. An Introduction to Human Centered Design
NHS Institute for Innovation & Improvement. (2010). The Handbook of Quality & Service Improvement Tools.
NSW Ministry of Health. (2017). Developing and Using Program Logic: A Guide.